Support

Quick Links 7

• Reset Password?
• Sign in Issues?
• Update Payment (Must be Logged In - Update Payment Page)
• Do you offer a free trial?
• Request a Show or Movie

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Recent Announcements 4

• Coming Soon!
• The New HIDIVE App is LIVE!
• Why are you raising prices?
• Why is HIDIVE no longer available in my country?

ACCESSIBILITY 1

• ACCESSIBILITY ON HIDIVE

HIDIVE FAQ 10

• Coming Soon
• What is HIDIVE?
• Do you have Gift Memberships?
• Do you offer a free trial?
• Can I log in from my phone, tablet, and computer at the same time?

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User Experience 11

• How to set Subtitle Preferences?
• How to create a Profiles/Delete
• What devices are Supported?
• How do I create a watchlist?
• How to create a PIN Code?/Reset Pin

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Content 4

• How can I view Mature Content?
• How do I know what content is available in my country?
• HIDIVE Regions Restricted
• Content Requests

Membership & Billing 11

• Downgrade from Annual to Monthly
• Upgrade from Monthly to Annual
• How do I Cancel my Membership?
• Service Pricing Changes
• I forgot to cancel my trial membership before it renewed. Can I get a refund?

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Devices & Troubleshooting 6

• Using HIDIVE on Chromecast
• Login Trouble
• I'm having problems with video loading and/or playback. What should I do?
• How do I link my Account to your TV Console Apps?
• Maintenance Windows

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Contact Us 1

• Contact Us