Unable to log in to HIDIVE
If you’re having trouble logging in to your HIDIVE account, there may be a problem with your login credentials. Here’s what we recommend:
Manually enter your email and password.
Erase spaces in front and behind your email.
Please try an alternate email when trying to log in.
If you're having password issues then reset your password (see article below)
In the Web browser:
Rebooting the browser may resolve the issue
Clear browser cache and any cookies and try again
If that does not work, use the following Chrome tool to clear your DNS cache: chrome://net-internals/#dns
Identify if you are having a Browser Specific Issue:
Try logging into HIDIVE on a different browser or device
Try logging into HIDIVE using an Incognito Window