We are aware of a limited number of users experiencing issues with subtitles not appearing as expected on some devices. We are actively working to address this issue. In the meantime we do have a workaround please follow the directions below.
- Load a show that has both English & Japanese Audio (Oshi No Ko
- Click play for episode 1
- Click Pause
- Choose Audio & Subtitles
- Choose Subtitles = English, Audio = Japanese
After this, Japanese content will play English Subtitles
.