User Experience

What devices are Supported?
HIDIVE  is available at www.hidive.com  on web browsers and as an app on these devices: iPhone, iPad Android phone, tablet Android TV Roku  R...
Thu, 7 Mar, 2024 at 10:27 AM
Schedule Page Missing
The HIDIVE Schedule page now displays "Coming Soon." But not to worry, we're currently revamping the "Schedule Page" and anticipate ...
Mon, 11 Mar, 2024 at 2:38 PM
How do I create a watchlist?
Navigate to the HIDIVE website via a web browser and click "More".  After selecting "More", select "Watchlist".  Once on this...
Thu, 7 Mar, 2024 at 10:28 AM
How Do I remove titles from my Watchlist?
Navigate to the HIDIVE website via a web browser and click "More".  After selecting "More", select "Watchlist".  Once you have...
Thu, 7 Mar, 2024 at 10:33 AM
How does offline downloading work?
Offline download is an exclusive feature that allows you to save content to your HIDIVE app for later viewing. To access and watch your downloads offline, e...
Thu, 7 Mar, 2024 at 10:34 AM
Where did Profiles Go?
With the transition to our new app, we regret to inform you that Profiles is not available. However, there's no need to worry, as all saved queues from ...
Thu, 7 Mar, 2024 at 12:45 PM
How to remove titles from Continue Watching?
Regrettably, you cannot simply remove titles with the push of a button. To remove items from the Continue Watching list, you'll need to watch the title ...
Thu, 7 Mar, 2024 at 10:36 AM
How to set Subtitle Preferences?
Subtitles Preference is currently not available on HIDIVE at the moment, we’re rolling out additional improvements over the next few months, so look forward...
Tue, 26 Mar, 2024 at 4:21 PM
How do I update my Email?
Regrettably, updating your email is not possible at this time. Please contact our customer support, and we'll be glad to assist you in updating your ema...
Thu, 7 Mar, 2024 at 10:36 AM
How do I change audio on Roku?
To change the audio, play the title and then click pause. Once paused, select the (*) button on your remote control. From there, navigate down to "Acce...
Tue, 19 Mar, 2024 at 11:53 AM