Devices & Troubleshooting

Account Creation Issues
Ad Blockers and other unidentified browser extensions enabled on your web browser could possibly kill the web page scripts and render the links unclickable....
Mon, 28 Feb, 2022 at 2:33 PM
Using HIDIVE on Chromecast
What devices can I stream from? We support Chromecast for Wi-Fi enabled Android 4.1 or later smartphones and tablets and for iPhones and iPads with versio...
Mon, 28 Feb, 2022 at 2:34 PM
Login Trouble
Unable to Login to HIDIVE   Are you having difficulty logging into your HIDIVE Account? Does the page refresh after you enter your credentials, instead of...
Mon, 28 Feb, 2022 at 2:34 PM
I'm having problems with video loading and/or playback. What should I do?
You have found the HIDIVE video troubleshooting FAQ. We are very unhappy to hear that you are experiencing playback issues with our service, and we want to ...
Mon, 28 Feb, 2022 at 2:34 PM
How do I link my Account to your TV Console Apps?
Most of our TV Console apps, Apple TV, Roku, and Android TVs have a very similar Connect Device feature. Here is generally how they work: Download...
Tue, 19 Mar, 2024 at 11:51 AM
Maintenance Windows
At the present, components of our website go into a maintenance mode to improve performance. You may experience a service interruption around the following ...
Mon, 28 Feb, 2022 at 2:35 PM
How to enable AutoPlay on Xbox/AppleTV?
To enable AutoPlay on other devices such as Xbox and Apple TV, please ensure to access your account settings via your phone or computer. Navigate to prefere...
Tue, 19 Mar, 2024 at 3:16 PM