Membership & Billing

This section addresses account management questions.

Downgrade from Annual to Monthly
To switch from annual to monthly membership: Log into www.hidive.com and sign in with your existing HIDIVE credentials. Click the “Account” icon on th...
Thu, 7 Mar, 2024 at 10:50 AM
Upgrade from Monthly to Annual
To switch from monthly to annual membership: Log into www.hidive.com and sign in with your existing HIDIVE credentials. Click the “Account” icon on th...
Thu, 7 Mar, 2024 at 10:51 AM
How do I Cancel my Membership?
Please note: Deleting the HIDIVE app or channel from your device does not cancel your subscription. You must follow the cancel instructions below to stop be...
Wed, 27 Mar, 2024 at 3:03 PM
Service Pricing Changes
HIDIVE is constantly working to ensure you have access to anime whenever and wherever you need it!  As part of our ongoing efforts to enhance the service an...
Thu, 28 Mar, 2024 at 9:16 AM
I forgot to cancel my trial membership before it renewed. Can I get a refund?
Unfortunately, we do not offer refunds in this instance. Since our HIDIVE memberships are for a paid time period, we don’t charge based on service usage. Al...
Mon, 28 Feb, 2022 at 2:31 PM
Methods of payments and taxes
Payment Methods: We accept all major credit cards and PayPal. It’s hard to accept cold, hard cash through the interwebs. Sales Tax: We are required to c...
Mon, 28 Feb, 2022 at 2:29 PM
How do I cancel iTunes Membership
Please note: Deleting the HIDIVE app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop bei...
Mon, 15 Jul, 2024 at 3:08 PM
How do I cancel Roku Membership
Please note: Deleting the HIDIVE channel from your device does not cancel your subscription. You must follow the cancel instructions below in order to s...
Wed, 18 May, 2022 at 11:08 AM
How do I Cancel Amazon Prime Video Channel Add-On
Please note: Deleting the HIDIVE app from your device does not cancel your subscription. You must follow the cancel instructions below to stop being billed....
Mon, 5 Feb, 2024 at 11:29 AM
Do you have Gift Memberships?
Yes, we do have a gift membership, you can purchase a membership for any anime lover.  Follow the directions listed below: membership    Got to www....
Thu, 7 Mar, 2024 at 11:01 AM