Membership & Billing

This section addresses account management questions.

How can I cancel my HIDIVE membership?
Some relationships don’t work out. We get it. To cancel your HIDIVE membership, sign into your account. From your primary profile, navigate to My Account se...
Mon, 28 Feb, 2022 at 2:30 PM
Service Pricing Changes
At HIDIVE we're always working behind the scenes to get you anime when and where you need it! In order to improve the service, starting Friday, October...
Mon, 28 Feb, 2022 at 2:29 PM
Methods of payments and taxes
Payment Methods: We accept all major credit cards and PayPal. It’s hard to accept cold, hard cash through the interwebs. Sales Tax: We are required to c...
Mon, 28 Feb, 2022 at 2:29 PM
Subscription Pause FAQs
Can I pause my subscription? Yes, you can pause your subscription, if your account meets the following criteria:     You must have an active monthly subsc...
Mon, 28 Feb, 2022 at 2:29 PM
I forgot to cancel my trial membership before it renewed. Can I get a refund?
Unfortunately, we do not offer refunds in this instance. Since our HIDIVE memberships are for a paid time period, we don’t charge based on service usage. Al...
Mon, 28 Feb, 2022 at 2:31 PM
How do I cancel iTunes Membership
Please note: Deleting the HIDIVE app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Wed, 18 May, 2022 at 10:55 AM
How do I cancel Roku Membership
Please note: Deleting the HIDIVE channel from your device does not cancel your subscription. You must follow the cancel instructions below in order to s...
Wed, 18 May, 2022 at 11:08 AM