HIDIVE FAQ

This portion of the help center addresses who we are and the services that we offer.

What is HIDIVE?
HIDIVE is a new anime streaming service built with the needs of anime fans in mind. Currently offering a curated and growing catalog of some of the most ico...
Mon, 28 Feb, 2022 at 11:12 AM
Do you offer a free trial?
We sure do! First-time subscribers get a 7-day free trial. You’ll get ALL of the best HIDIVE features including access to English-dubbed content, ad-free st...
Tue, 30 Aug, 2022 at 11:48 AM
Can I log in from my phone, tablet, and computer at the same time?
You can log into as many devices as you like with your member username, however, you are entitled to two concurrent streams.
Mon, 28 Feb, 2022 at 2:23 PM
How do I use my promo code?
Quick Reference: A promo code is defined as a alpha numeric key code that entitles a user with one month of complimentary access to HIDIVE's streamin...
Wed, 3 Aug, 2022 at 3:18 PM
What are your customer support hours of operation?
Our Customer Support team’s regular operating schedule is Monday through Friday, 8AM to 6PM CST. Support requests are usually processed in order of receipt...
Mon, 16 May, 2022 at 1:51 PM
Questions About Tax
Why am I being charged tax? In certain jurisdictions, HIDIVE is required to charge tax on our services in order to comply with state and local laws. The...
Wed, 10 Aug, 2022 at 12:11 PM